Introduction
Persona Media, trading under the name Solar People, is committed to protecting the privacy of its users. This privacy policy explains how we collect, use, and protect personal information that we obtain from users who access our website. By using our website, you consent to the collection, use, and disclosure of your personal information as outlined in this privacy policy.
Purpose of the site
Our website provides a free service to potential buyers of solar panels by helping them find the right price and installers. When a customer requests a quote, they will receive a quote from up to three recommended installers. We collect personal information from users in order to provide this service.
Collection of personal information
We collect personal information from users in several ways:
Information provided by users: We collect information that users voluntarily provide to us, such as their name, address, email address, and phone number when they request a quote through our website.Information collected automatically: We may collect certain information automatically, such as IP address, browser type, operating system, and website usage information when users access our website.Information from third-party sources: We may collect information from third-party sources, such as credit reference agencies, to help us prevent fraud and comply with legal requirements.
Use of personal information
We use personal information for the following purposes:
To provide our services: We use personal information to provide users with quotes from recommended installers To improve our services: We may use personal information to analyze website usage and improve our services.To communicate with users: We may use personal information to respond to user inquiries and provide customer support.To comply with legal requirements: We may use personal information to comply with legal requirements and protect our rights and property.
Disclosure of personal information
We may disclose personal information to the following parties:
Installers: We may share personal information with recommended installers in order to provide users with quotes.Service providers: We may share personal information with service providers that assist us in providing our services, such as hosting and payment processing providers.Legal authorities: We may disclose personal information to legal authorities if required to do so by law or in response to a court order.
Security of personal information
We take appropriate technical and organizational measures to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. We store personal information on secure servers and restrict access to authorized personnel only.
Cookies and other tracking technologies
We use cookies and other tracking technologies to improve website functionality and user experience. Cookies are small files that are stored on users' devices when they access our website. They help us remember users' preferences and provide a more personalized experience. Users may disable cookies in their browser settings, but this may limit website functionality.
ICO and GDPR compliance
We comply with the data protection laws in force in the United Kingdom, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Users have the right to access, correct, or delete their personal information. Users may also object to the processing of their personal information or request the restriction of its processing. Users may contact us at any time to exercise these rights.
Changes to the privacy policy
We may update this privacy policy from time to time. The date of the last update will be indicated at the top of the policy. Users are encouraged to review the privacy policy periodically to stay informed about how we collect, use, and protect personal information.
Contact us
If you have any questions or concerns about this privacy policy, please contact us at
Terms of use
Introduction
Welcome to Persona Media, trading under the name Solar People. These terms of use (the "Terms") govern your use of our website (the "Site"). By using the Site, you agree to these Terms. If you do not agree to these Terms, you may not use the Site.
Use of the site
You may use the Site only for lawful purposes and in accordance with these Terms. You may not use the Site:
In any way that violates any applicable law or regulation;To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm Persona Media or users of the Site or expose them to liability;To attempt to interfere with the proper functioning of the Site or any activities conducted on the Site;To bypass any measures we may use to prevent or restrict access to the Site or portions of the Site.
Intellectual property
The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by Persona Media or its licensors and are protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms permit you to use the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site.
Privacy policy
Our privacy policy governs the collection, use, and disclosure of personal information we obtain from users of the Site. By using the Site, you consent to the collection, use, and disclosure of your personal information as outlined in our privacy policy.
Links to third-party websites
The Site may contain links to third-party websites that are not owned or controlled by Persona Media. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. By using the Site, you expressly release Persona Media from any and all liability arising from your use of any third-party website.
Disclaimer of warranties
The Site and its contents are provided "as is" without warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Persona Media makes no warranty that the Site will meet your requirements or be available on an uninterrupted, secure, or error-free basis.
Limitation of liability
To the fullest extent permitted by law, in no event shall Persona Media or its affiliates, directors, officers, employees, agents, suppliers, or licensors be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to your use of the Site.
Indemnification
You agree to defend, indemnify, and hold harmless Persona Media and its affiliates, directors, officers, employees, agents, suppliers, or licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your use of the Site.
Changes to the terms of use
We may update these Terms from time to time. The date of the last update will be indicated at the top of the Terms. You are encouraged to review the Terms periodically to stay informed about any changes. Your continued use of the Site after the
Termination
Persona Media may terminate your access to the Site at any time, with or without cause or notice, which may result in the forfeiture and destruction of all information associated with your account. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Governing law and jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these Terms or the Site shall be filed only in the courts located in the United Kingdom, and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action.
Entire agreement
These Terms and our privacy policy constitute the entire agreement between you and Persona Media with respect to the Site and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Persona Media with respect to the Site.
Contact us
If you have any questions about these Terms or the Site, please contact us at
info@solar-people.co.uk
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